Ownership, Communication and Technology

Our mission is to allow our customers to focus on their businesses by making the transportation of their goods easy, fast, and dependable. We have focused on the following 3 aspects in order to achieve our mission;

Ownership

Ownership means that our people take personal responsibility for the performance of the company, and reap personal reward for excellent work. The origin and destination stations are responsible for making sure their shipments are moving correctly. At the same time, every Century Link Freights employee/agent gives personal service to every piece of freight and its owner. They are always aware of its status and are all responsible for ensuring that it arrives at its destination on time. Ownership means responding to each customer’s unique needs and following every shipment every time, to ensure that those needs are met.

Communication

We communicate regularly with our customers/agents regarding the services they need, and Century Link Freights's performance of those services. This communication includes the full and realistic explanation of what Century Link Freights will do to serve the customer, as well as periodic performance reviews and automated notifications to the customer of the status of individual shipments. Century Link Freights will never give excuses and will always serve its customers with the utmost loyalty and honesty. Century Link Freights depots/agents also communicate regularly with each other to avoid problems before they occur and to solve problems quickly when they do occur.

Technology

Our in house and bespoke system development allows us to tailor make our service and rapidly respond to all freight movements, we are unique and we intend to stay that way, we will promote technological innovation to deliver world class services, anywhere, anyplace and at anytime.

We look forward to making Century Link Freights a Global success and thank you for your time in visiting our website.